Academic course registration processes in higher education institutions often involve complex approval workflows, manual paperwork, and communication delays that can significantly impact student satisfaction and administrative efficiency. This paper presents the design, implementation, and evaluation of a cloud-based Course Add/Drop Management System (CADMS) developed for the universities in higher education. The proposed system implements a three-tier approval workflow involving Academic Advisors, Heads of Department, and Registrars, automating the entire process from student request submission to final approval and PDF certificate generation. Built using modern web technologies and Google Apps Script as the backend infrastructure, the system provides real-time status tracking, automated email notifications, and comprehensive dashboard interfaces for all stakeholders. The system was evaluated over a semester with 250+ student requests, demonstrating significant improvements in processing time (reduced from 7-10 days to 24-48 hours), paper consumption (100% elimination), and user satisfaction (88% satisfaction rate). This research contributes to the body of knowledge in educational technology by presenting a cost-effective, scalable solution that can be adapted by institutions with limited IT infrastructure. The paper details the system architecture, implementation methodology, evaluation metrics, and lessons learned during deployment.

Keywords: Course Registration System, Academic Workflow Automation, Cloud Computing, Google Apps Script, Educational Technology, Multi- Tier Approval System, Web Application Development, Serverless, Digitization, Transformation, System, Software Engineering, University, Workflows, Google, Playbook, System Design, Development.

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Source of Funding:

This study received no specific grant from any funding agency in the public, commercial, or not-for-profit sectors.

Competing Interests Statement:

The authors declare that they have no competing interests related to this work.

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The authors declare that they consented to the publication of this study.

Authors' contributions:

All the authors made an equal contribution in the Conception and design of the work, Data collection, Drafting the article, and Critical revision of the article.

Availability of data and materials:

Authors are willing to share data and material on request.

Ethical Approval:

Not applicable for this study.

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Acknowledgement:

Authors acknowledge the support and hard work from all those who helped in this study.