It is commonly observed that when traveling to an unfamiliar city, it can often be challenging to find help when needed. Whether it’s locating markets, food outlets, pharmacies, hospitals, workshops, or other essential services, travelers require a reliable guide that is easily accessible. While applications like digital maps are helpful to some extent, they often fail to provide timely, location-specific information. Moreover, these tools are typically not directly connected to service providers, making it difficult to identify and contact the right person or place for assistance. As a result, finding accurate and immediate information in a particular location becomes a cumbersome task. To address this issue, there is a clear need for a solution that connects users directly with available services in real time. The system we propose is designed to support access to a wide range of necessary services that visitors frequently require when exploring a new city. This platform aims to make the process of finding and utilizing such services seamless, efficient, and user-friendly.

Keywords: Artificial Intelligence, Machine Learning, Algorithms, Design, Development, Unified Modelling Language, Software Engineering, Digitization, Platforms, Transformation, Software.

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Source of Funding:

No internal or external funding was obtained for this study.

Competing Interests Statement:

The authors declare no competing financial, professional, or personal interests.

Consent for publication:

The authors declare that they consented to the publication of this study.

Authors' contributions:

Both the authors took part in literature review, analysis, and manuscript writing equally.